PECO Contact Information

You should always report power outages or natural gas service issues/concerns to PECO by calling 1-800-841-4141.

Here are some helpful hints if you should lose power or have issues/concerns regarding your natural gas service:

  • PECO urges customers to be safe during severe weather by staying away from downed power lines and potentially damaged electric equipment.
  • Customers should always assume that PECO equipment is energized.
  • Log on to to set-up an account which will allow you to access to the PECO OUTAGE CENTER where you can check the status of your power outage and estimated time for restoration of service; Once you create an account, you can choose how you wish to be receive updates/notifications
  • Customers experiencing any issues with their electric or natural gas service should contact PECO at 1-800-841-4141.
  • Customers also can easily report issues with electric service at using their phone, tablet or computer or through PECO’s new mobile app.
  • PECO’s free mobile app allows customers to easily access their account information on the go. Customers can report an outage, stay up-to-date on the restoration status, pay their bill, check their usage and more. The PECO free mobile app is available through the App Store or Google Play.
  • Through our customer preference center, PECO customers can choose to receive a message via text, email or phone, when power is out in their area, when power is restored, or when the estimated restoration time for their outage changes. Customers should visit to sign up.
  • Customers can find additional information at Follow us on Facebook at and on Twitter at